Refund and Returns Policy

All our services are provided virtually and are non-refundable due to the tailored and consumable nature of our expertise. Here’s an overview of our policy:

  • Non-Refundable Digital Services
    All services purchased from Ioane-K are final and non-refundable. Since our offerings are delivered through one-on-one sessions, video resources, and custom recommendations, they cannot be resold or reissued once completed.
  • Commitment to Client Satisfaction
    We are dedicated to quality and are always here to address questions or concerns. Should you experience any issues or have questions regarding a specific service, our team will gladly provide clarification or guidance to ensure that your experience meets your expectations.
  • Making Informed Choices
    To prevent misunderstandings, we encourage clients to review service descriptions carefully and reach out with any questions prior to purchase. Our goal is to assist you in selecting the best options for your wardrobe care needs, empowering you with expertise that saves time, money, and resources.